Commercial Pool Service FAQ | Grannus Pool Service

Question 1

What types of commercial facilities do you service?

Accepted Answer

We service hotels and resorts, homeowner associations (HOAs) and condo communities, fitness centers and gyms, municipal aquatic centers, schools and universities, and other commercial aquatic facilities throughout the Philadelphia metro area.

Question 2

What counties do you serve?

Accepted Answer

We serve Philadelphia, Montgomery County, Delaware County, Chester County, Bucks County, Lehigh County, Northampton County, and Berks County in Pennsylvania, as well as Mercer County in New Jersey.

Question 3

How often will you service our pool?

Accepted Answer

Visit frequency is customized based on your facility's bather load, pool size, and operational requirements. High-traffic facilities like hotels and fitness centers typically require more frequent visits than lower-use HOA pools. We'll recommend a schedule during your initial assessment.

Question 4

Are you licensed and certified for commercial pool work?

Accepted Answer

Yes. Our technicians hold Certified Pool Operator (CPO) credentials through the Pool & Hot Tub Alliance. We are fully licensed in Pennsylvania and New Jersey and carry comprehensive liability insurance for all commercial service work.

Question 5

Do you provide documentation for health department inspections?

Accepted Answer

Yes — detailed service and chemical logs are provided after every visit. These records are formatted to meet Pennsylvania Department of Health and New Jersey health code requirements, so you're always inspection-ready.

Question 6

What happens if our pool fails a health inspection?

Accepted Answer

We work proactively to prevent inspection failures, but if one occurs we respond quickly to identify the cause, make corrections, and document the corrective action. Our goal is to get your facility back in compliance and back in operation as fast as possible.

Common Questions About Commercial Pool Service

Services & Coverage

We're happy to talk through your specific situation.